Use this procedure to reset the vCenter Server Appliance Administrator (administrator@vsphere.local) password. You will need the vCenter Server Appliance root user credentials. Step one – connect to vCenter Server Appliance Using putty or an OS with ssh support, connect through SSH to the vCenter Server Appliance console with the root user credentials Step two – Start service tool For vCenter 5.x, run the following command: /usr/lib/vmware-vmdir/bin/vdcadmintool For vCenter 6.0 and